Terms of Service

1) Acceptance of Terms

These Terms of Service ("Terms") are a binding agreement between you ("you," "User") and Meteor Market LLC, doing business as QuoZydeo ("Company," "we," "us," "our"). These Terms govern your access to and use of quozydeo.com, related websites, landing pages, portals, applications, and any products, programs, subscriptions, digital content, and services we provide (collectively, the "Services").

By accessing or using any part of the services, you agree to these Terms. If you do not agree, do not use the Services.

2) Changes to Terms

We may update these Terms at any time. The "Version Date" above reflects the most recent update. Your continued use of the Services after any update becomes effective constitutes acceptance of the updated Terms.

3) Eligibility

You must be at least 18 years old and able to form a binding contract to use the Services. If you use the Services on behalf of a business or other entity, you represent you have authority to bind that entity, and "you" includes that entity.

4) Privacy Policy

Your use of the Services is also governed by our Privacy Policy, which is incorporated by reference. If these Terms conflict with the Privacy Policy, these Terms control.

5) Description of Services

QuoZydeo provides short-form video tools and production services for U.S. businesses. The public preview includes sample videos and a free waitlist. Joining the waitlist does not place an order or start a subscription. We may modify, suspend, or discontinue any part of the Services at any time.

6) Customer Materials and Accuracy

Videos may incorporate information and materials supplied by customers. Before publishing a video, review it for accuracy and confirm that you have the necessary permissions.

We do not guarantee the accuracy or completeness of materials supplied by customers. Contact support if your video contains an error.

7) Accounts, Access, and Security

If you create an account or submit a video request, you agree to:

• Provide accurate and current information
• Maintain the confidentiality of login credentials
• Be responsible for all activity under your account

We may suspend or terminate accounts for suspected fraud, abuse, policy violations, or security concerns.

8) Orders, Billing, Subscriptions, and Renewals

a. Pricing & Taxes. Prices are shown in U.S. dollars unless stated otherwise. Taxes may apply depending on your jurisdiction.

b. Authorization. By placing an order, you authorize us (and our payment processors) to charge your payment method for the total amount.

c. Recurring Subscriptions. If you purchase a subscription or recurring service, you authorize us to charge your payment method on a recurring basis at the then-current rate until you cancel per the instructions provided at purchase and/or in your account portal. We may change subscription pricing with advance notice where required by law.

d. Failed Payments. If payment fails or is reversed, we may suspend access until payment is received, and you remain responsible for all amounts due.

e. Collections. You agree to pay all reasonable costs of collection (including attorneys' fees) if we must collect overdue amounts.

9) Standing 30-Day Refund Policy

a. Standing Policy. Unless a specific product or Service states otherwise in writing at checkout or in a separate agreement, QuoZydeo products and Services carry a standing Thirty (30) Day refund period from the date of purchase ("Refund Window").

b. How to Request a Refund. To request a refund within the Refund Window, contact us at publishing@themeteormarket.com and include the email used at purchase, purchase details, and the product/service name.

c. Scope of Refund. If your refund request is approved, the refund will be issued to the original payment method used at purchase, subject to processor timelines.

d. Exceptions / Exclusions. We may exclude or modify refund eligibility where permitted by law and disclosed at checkout, including for:

• Custom work or fully delivered one-time professional services completed within the Refund Window
• Products or Services that explicitly state different refund terms at checkout
• Abuse, fraud, or repeated refund requests indicating misuse of the policy

For QuoZydeo orders, request a full refund within 30 days of the charge if production for that order or billing period has not started. Once custom production begins, completed and in-progress work is generally nonrefundable. If we cannot deliver the agreed work, we will refund the undelivered portion. Your statutory rights still apply.

Cancel through your account when available or email support using the address on your order. Cancel before the next renewal to stop the next charge. Cancellation normally takes effect at the end of the paid period and does not automatically refund that period.

10) Promotional Codes

Promo codes have no cash value, may expire, and may be revoked at any time. They may not be sold, transferred, duplicated, or used outside their intended purpose. We may void discounts obtained through fraud, error, or policy violations.

11) No Endorsement

Sample videos illustrate the Services. Featuring a business or product in a sample does not imply endorsement, recommendation, or verification.

12) Submitting a Video Request

Business owners may submit a request for video production. By submitting a request you represent that:

• You are the owner or authorized representative of the business
• The information you provide is accurate and complete
• You authorize us to use your provided information to respond to and fulfill your request

We reserve the right to approve, deny, or revoke any video request at our sole discretion.

13) Electronic Communications and Signatures

You consent to receive communications electronically (email, site notices, SMS, etc.). You agree electronic records and signatures are legally binding and satisfy writing and signature requirements under applicable law (including the E-SIGN Act).

14) SMS/Text Messaging Terms

If you provide a phone number or opt into SMS, you consent to receive informational and/or marketing messages from us, including messages sent using automated technology, subject to applicable law.

• Program purposes: appointment reminders, production updates, receipts, customer service, and promotional messages when you opt in
• Message frequency: varies based on your interactions
• Rates: Message & data rates may apply
• Opt-out: Text STOP to the number/shortcode to unsubscribe
• Help: Text HELP or email publishing@themeteormarket.com
• No purchase condition: You are not required to consent to SMS as a condition of purchasing any goods or services
• Carrier limitation: Carriers are not liable for delayed/undelivered messages
• Data use: We do not sell your SMS opt-in data. We may share it with vendors/aggregators strictly as necessary to deliver SMS services

15) Acceptable Use and Prohibited Conduct

You agree not to:

• Use the Services unlawfully or in violation of any regulation
• Interfere with security features or access controls
• Copy, scrape, reverse engineer, decompile, or exploit the Services except where permitted by law
• Upload malware, spyware, or harmful code
• Harass, threaten, impersonate, or abuse others
• Submit false, misleading, or fraudulent project information
• Submit a request for a business you do not own or represent
• Use the Services to compete with us or resell the Services without written permission
• Post content that infringes IP rights, violates privacy rights, or is defamatory

We may investigate violations and suspend/terminate access without notice.

16) User Content and License

If you submit content including project information, footage, logos, photos, or other materials ("User Content"), you represent you have the right to submit it.

You retain ownership of your User Content. You give us and our production providers permission to host, reproduce, edit, and process it to fulfill your order and provide support. We will ask separately before using customer materials or finished videos for marketing.

We may remove User Content at our discretion.

After full payment, you may use delivered videos to promote your business, subject to any third-party asset restrictions disclosed with your order.

17) Intellectual Property

All site content, branding, designs, software, templates, tools, and materials we provide are owned by us or our licensors and protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our materials except as expressly permitted in writing.

18) Third-Party Services and Links

The Services may integrate with or link to third-party tools including payment processors, analytics platforms, and video production providers. We are not responsible for third-party services and disclaim liability for their acts, omissions, availability, or content. Your use of third-party services may be governed by their own terms.

19) Disclaimers (No Warranties)

The services are provided "as is" and "as available." To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee results, leads, conversions, or that the Services will be uninterrupted, error-free, or secure.

20) No Professional Advice

Content is for informational purposes only and does not constitute legal, financial, medical, or other professional advice. You are responsible for your decisions and results.

21) Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, data, use, goodwill, or other intangible losses.
• Our total liability for any claim relating to the services will not exceed the greater of: (A) the amount you paid us in the three (3) months before the event giving rise to the claim, or (B) $100.

Some jurisdictions do not allow certain limitations, so some portions may not apply to you.

22) Indemnification

You agree to defend, indemnify, and hold harmless Meteor Market LLC and its owners, officers, directors, employees, contractors, affiliates, and agents from any claims, damages, liabilities, losses, and expenses (including attorneys' fees) arising from:

• Your use of the Services
• Your User Content
• Your violation of these Terms
• Your violation of any law or third-party rights

23) Suspension and Termination

We may suspend or terminate your access at any time, with or without notice, for any reason, including violation of these Terms or suspected fraud or abuse. Upon termination, your right to use the Services stops immediately. Sections that should survive termination (IP, disclaimers, liability limits, arbitration, etc.) will survive.

24) Time Limit to Bring Claims

You agree that any claim must be brought within one (1) year after the claim arises, otherwise it is permanently barred, to the extent permitted by law.

25) Dispute Resolution: Binding Arbitration and Class Action Waiver

Please read this section carefully. It affects your rights.

a. Agreement to Arbitrate. Any dispute, claim, or controversy arising out of or relating to these Terms or the Services (including calls, emails, and text messages) will be resolved by binding, confidential arbitration administered by the American Arbitration Association (AAA) under its applicable consumer rules.

b. Individual Basis Only. Arbitration will occur only on an individual basis. No class actions, class arbitrations, private attorney general actions, or representative proceedings are permitted.

c. Venue/Method. Arbitration may occur by telephone, video, written submissions, or in a location reasonably convenient to you, as determined under AAA rules.

d. Exceptions. This arbitration provision does not apply to:

• (i) disputes about the validity or enforcement of our IP rights
• (ii) requests for temporary or preliminary injunctive relief
• (iii) interactions with regulators or government agencies

e. Opt-Out. You may opt out of arbitration within 30 days of the earliest of: (i) first use of the Services, (ii) submitting info through the Services, or (iii) sending a text to us, by sending written notice to publishing@themeteormarket.com including your name and a clear statement that you wish to opt out of arbitration.

26) Governing Law

These Terms are governed by the laws of the State of Wyoming, without regard to conflict of law rules.

27) Notices and Contact Information

You consent to receive notices electronically. We may also provide notices via the Services.

28) Miscellaneous

These Terms constitute the entire agreement between you and us with respect to the Services and supersede any prior agreements, representations, or understandings. If any provision is found unenforceable, the remaining provisions remain in effect. Our failure to enforce any provision is not a waiver. These Terms are not assignable by you without our consent. We may assign our rights without restriction.

Section headings are for convenience only and do not affect interpretation.